Everything you need
before you drive.
From choosing your car to returning the keys. Find the answers here, or speak directly with our team.
How to rent your car
01Choose your car
Browse by brand, category or model.
02Select your dates
Tell us when your Dubai drive begins.
03Send your request
Book online or speak with our team.
04Confirm the details
We confirm your rental and total.
05Enjoy your drive
Arrange handover and get on the road.
Required documents
Tourists visiting the UAE
Passport
Visit visa or entry stamp
Valid home-country driving licence
International Driving Permit, if required
UAE residents
Emirates ID
Valid UAE driving licence
Everything you need before you drive.
Booking your car
How do I book a car?+
Choose a car, select your dates and pickup / drop-off details, then continue to booking. You can request a reservation without paying or send your booking to an agent on WhatsApp.
Can I reserve without paying immediately?+
Yes. Our team confirms availability, your rental details and the final total with you.
Can I rent for a month or longer?+
Yes. Share your duration and preferred car or budget on the Monthly rental page.
Documents & eligibility
Which documents should I prepare?+
Tourists: passport, entry details and home-country driving licence, with an International Driving Permit if required. UAE residents: Emirates ID and valid UAE driving licence. Our team confirms requirements before handover.
Do I need an International Driving Permit?+
Requirements depend on your driving licence. Share your licence details with our team before booking.
What is the minimum driver age?+
The collection includes rentals from 18. Eligibility and driving-experience requirements vary by vehicle.
Payments & deposit
How can I pay?+
Available methods and the final amount are confirmed before booking. Cash can be arranged with our team; most currencies are accepted.
How does the deposit-free option work?+
Where offered, the additional service fee and deposit amount are displayed on your car’s page and booking summary.
Can I split my payment with Tabby?+
Ask our team about Tabby. Available plans and eligibility are confirmed with the payment provider.
Pickup & Drop-off
Can you bring the car to my hotel, home or airport?+
Yes. Pickup and drop-off can be arranged in Dubai and Abu Dhabi. Share the exact location and your preferred time.
Is pickup / drop-off free?+
Free Pickup / Drop-off in Dubai is shown on the relevant car cards. Other locations and charges are confirmed in your quote.
Can I return to a different location?+
Tell our team where you would like to return the car. Availability and any applicable charge are confirmed before booking.
During your rental
How much mileage is included?+
The daily allowance is shown on the car’s page. This preview uses 250 km per day. Monthly and extra-mileage charges are confirmed in your quote.
What if I need help during my rental?+
Call or WhatsApp the Turbo Plus team with your booking details, location and the issue.
Can I extend or change my rental?+
Contact our team with your booking details. We will confirm availability and any revised price.
Can’t find your answer?
